You don’t need to dig deep to find out what the principles of Ifbyphone are. Their core values are highlighted in the “About Us” section of the Ifbyphone website. Being easy to work with, staying committed to employees and customers and thinking fast are a few ideals that Ifbyphone holds near to their hearts. It should come as no surprise that 30% of this voice-based marketing automation staff is composed of Gen Y employees.
Human Resources Manager Helen Tunea says, “Ifbyphone maintains an extremely transparent atmosphere. The senior level management team communicates regularly with all staff members regarding what’s going on. This helps make everyone feel like an integral part of the company by sharing in the successes and shortcomings of the business.”
Ifbyphone is a voice-based automation company that utilizes automated responses to phone calls and is committed to serving its customers. Their client list ranges from health care to real estate. They have integrated Google Analytics, allowing customers to track calls and organize data. Ifbyphone helps drive sales, improve the customer experience and measure effectiveness, among other things.
Sure, number crunching and product innovation can be stressful at times, but Ifbyphone has thought of creative ways to keep its Generation Y employees relaxed. Ifbyphone has a spacious and colorful office that creates an ambiance that is anything but constrictive. The workspace even has a Ping-Pong table, golf putting course and scooters for employees who prefer rolling instead of walking to their destination. Rumor has it; work gets discussed over games of Ping-Pong!
It’s not all fun and games at Ifbyphone. In addition to the onsite entertainment and company-sponsored social events, Ifbyphone also looks out for its employees health and wellness. The company understands that providing Gen Y employees with competitive benefits packages is a key way to ensuring success from their young professionals. In addition to robust medical plans, better technology and flexible work schedules, Ifbyphone go above and beyond to keep their Gen Ys healthy, happy and socially responsible.
“We offer a wide array of wellness programs at Ifbyphone,” says Tunea. “We have ‘Quit Smoking’ programs, discounted gym memberships and even a refrigerator full of healthy snacks for employees.”
Ifbyphone also demonstrates socially responsible business practices to its Gen Y employees through its LEED certified building, recycling program and volunteer opportunities. It’s no mystery why Ifbyphone is one of Chicago’s Generation Y-friendly businesses. It encourages employees to go green, stay healthy, work hard, and have fun.